At The Medical Center, we value quality and are committed to providing the highest level of care and service at every opportunity. Listed below are just some of the quality initiatives that are utilized in order to provide outstanding care to our patients.
The Joint Commission Quality Check
Hospitals accredited by The Joint Commission like The Medical Center submit quality data as part of the accreditation process. The data and other information about the hospital are posted on The Joint Commission website.
The Medical Center submits information to the Centers for Medicare and Medicaid Services (CMS) that is posted on the CMS website, Hospital Compare. Hospital Compare is a tool that publicly reports hospital performance in a consistent, unified manner. It provides information on how well hospitals care for patients with certain medical conditions or surgical procedures and also the results from a survey of patients about the quality of care they received during a recent hospital stay.
National Benchmarking Organizations
The Medical Center voluntarily submits quality data to a number of national benchmarking organizations. For example, quality data related to coronary artery bypass graft surgery and valve replacement surgery is submitted to the Society of Thoracic Surgeons (STS) to be compared with similar hospital programs. The American College of Cardiology's National Cardiovascular Data Registry (ACC/NCDR) is used to benchmark the quality of the interventional cardiology program. And, the Vermont Oxford Network (VON) provides quality benchmarking for the neonatal intensive care (NICU) program.
Working with Premier, a national healthcare improvement company, The Medical Center is part of the QUEST® Collaborative, which includes over 200 not-for-profit hospitals across 34 states. The goal of QUEST is to use data analytics to help drive performance improvement across six priority areas, including prevention and treatment; safety; person family wellbeing; care coordination; and affordable care.
Get with the GuidelinesSM
The Medical Center participates in the Get with the GuidelinesSMquality initiative sponsored by the American Heart Association (AHA). This program is designed to improve patient outcomes and save lives by promoting evidence-based treatment for the care of stroke patients.
Kentucky Hospital Engagement Network (K-HEN)
The Medical Center is an active participant in the Kentucky Hospital Association's Kentucky Hospital Engagement Network to reduce patient harm by 40% and readmissions by 20%. Some of the specific activities revolved around preventing hospital-acquired infections and helping to reduce patient falls. This important statewide initiative is transitioning to the Kentucky Hospital Improvement Innovation Network (K-HIIN) for 2017.
Performance Excellence Team
The Medical Center's Performance Excellence Team works to help The Medical Center meet numerous regulatory and accreditation requirements. The team analyzes information, both concurrently and from the medical record and works with various areas of the hospital and the medical staff to improve patient care, processes and outcomes. As part of the Performance Excellence department, the Infection Prevention Team has the primary focus for prevention and mitigation of infection. Infection Prevention Practitioners identify infections, implement actions to prevent spread and provide analysis and feedback to staff and physicians. In addition, the Performance Excellence team spearheads efforts to improve efficiency throughout the hospital.