You are viewing this page in an application that does not support the display of Hypertext Markup Language (HTML). Please visit to view this page in your default Web browser.

Skip to page content.
Site Map
Bookmark and Share

Customer Service Award Recipients

Commonwealth Health Corporation, the parent company of The Medical Center, recognizes employees each month who exemplify "high quality" customer service standards. These employees demonstrate exceptional job performance as well as exceed customer expectations and are nominated by peers, guests or patients. The recognition program includes the Ambassador and Golden Pineapple Award programs.

AMBASSADORS - Recipients for October 2014

Shirley Divens
Commonwealth Regional Specialty Hospital

“Shirley is great when it comes to teamwork and caring for patients. She is always willing to provide assistance to anyone when needed. Her patients enjoy having her as a nurse and are provided with great care. Shirley is a wonderful representative of Service Excellence.”

Jennifer Heath
The Medical Center—Food Service

“Jennifer is amazing in caring for others. She conveys compassion, kindness, and happiness to the patients. Jennifer goes far beyond what is expected of her. Jennifer never hesitates to help anyone. She makes a positive difference in the lives of patients and staff.”

Patti Zen
The Medical Center Home Care Program

“Patti’s patients love her. She participates in our Performance Improvement Team and is always focused on enhancing the care for her patients. She is a wonderful staff member. Patti ensures her patients have what they need and she provides quality attention to each one.”


GOLDEN PINEAPPLE - Recipient for 4th Quarter 2014

Mary Jo Baker
The Medical Center—5A

“Mary Jo is professional in her work and a leader in all that she does. She is an effective manager with kindness and understanding. She is helpful to everyone and caring with all patients. Mary Jo demonstrates excellent customer service with our patients, their family, and her staff.”