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Customer Service Award Recipients

Commonwealth Health Corporation, the parent company of The Medical Center, recognizes employees each month who exemplify "high quality" customer service standards. These employees demonstrate exceptional job performance as well as exceed customer expectations and are nominated by peers, guests or patients. The recognition program includes the Ambassador and Golden Pineapple Award programs.

AMBASSADORS - Recipients for August 2014

Tammy Bilyeu
The Medical Center - Endoscopy

"Tammy consistently takes the initiative to improve processes within the Endoscopy Department. She serves on Nursing Council Committees and helps to review policies and procedures. She is always smiling, attentive, and a pleasure with whom to work. She is excellent in her nursing skills with all of her patients."

Gail Jaggers
The Medical Center - Care Coordination        

"Gail is an inspiration in teaching others and she creates a positive hospital experience for her patients and the staff. She always goes the extra mile to assist her fellow co-workers and the patients for whom she cares. Gail's years of clinical care experience and her professionalism are valuable assets to everyone."

Lacey Poppy
The Medical Center at Franklin - Surgery

"Lacey is an outstanding nurse. She never hesitates to assist other staff regardless of the request. Lacy is always happy and positive in all that she does. Her dedication to her profession and compassion to her patients is exhibited every day, every time, with every patient."


GOLDEN PINEAPPLE - Recipient for 3rd Quarter 2014

Justin Srygler
The Medical Center Respiratory Care    

"Justin is amazing in managing all of his responsibilities with a great and positive attitude. His dedication to his staff and to his work is exemplified each day in every circumstance. Justin personifies service excellence with the utmost professionalism in caring for people."