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Customer Service Award Recipients

Commonwealth Health Corporation, the parent company of The Medical Center, recognizes employees each month who exemplify "high quality" customer service standards. These employees demonstrate exceptional job performance as well as exceed customer expectations and are nominated by peers, guests or patients. The recognition program includes the Ambassador and Golden Pineapple Award programs.

AMBASSADORS - Recipients for December 2014

Pat Simmons
The Medical Center – Food Services

“Pat is caring and friendly to everyone. She is attentive to the needs and likes of the patients. Pat never hesitates to assist others and exhibits professionalism in her work each day. She is a wonderful team member and a model of service excellence.”

Michelle Stratton
The Medical Center at Franklin – Acute Care

“Michelle is a wonderful co-worker and is always helping others. She is very caring and respectful to our patients. Michelle is a great team member, and she has a positive rapport with her patients. She does her work with the highest degree of excellence.”

Kevin Warren
The Medical Center – Emergency Department

“Kevin works tirelessly assisting with our patients. He is always cheerful and ready to help in any way. Kevin is conscientious in his responsibilities and proficient in his patient care skills. He makes a positive difference in the lives of others.”


GOLDEN PINEAPPLE - Recipient for 4th Quarter 2014

Mary Jo Baker
The Medical Center—5A

“Mary Jo is professional in her work and a leader in all that she does. She is an effective manager with kindness and understanding. She is helpful to everyone and caring with all patients. Mary Jo demonstrates excellent customer service with our patients, their family, and her staff.”