You are viewing this page in an application that does not support the display of Hypertext Markup Language (HTML). Please visit to view this page in your default Web browser.

Skip to page content.
Site Map
my record logo

Bookmark and Share

Customer Service Award Recipients

Commonwealth Health Corporation, the parent company of The Medical Center, recognizes employees each month who exemplify "high quality" customer service standards. These employees demonstrate exceptional job performance as well as exceed customer expectations and are nominated by peers, guests or patients. The recognition program includes the Ambassador and Golden Pineapple Award programs.

AMBASSADORS - Recipients for April 2014

Pam Cofoid
The Medical Center - Emergency  Department                    

“Pam is a leader who listens, encourages, and teaches. She mentors both new and experienced staff with her commitment to excellence. She is wonderful, attentive, and compassionate to her patients and their families. Pam is an outstanding ER team member!”

Philip Coots
The Medical Center - Respiratory Care

“Philip is strong in everything he does. He is always  offering to assist other staff members when his rounds are completed. He has outstanding skills in his profession and he has a great work ethic. Philip is a role model for his department in Service Excellence to his patients and to his peers.” 

Stacy Britt Taylor
The Medical Center - 2B

“Stacy continuously goes the extra mile for her patients. She is excellent in the level of care she gives her patients and is always willing to help her peers. She is very knowledgeable in her profession. Her compassion and dedication is evident in all she does for everyone.”


GOLDEN PINEAPPLE - Recipient for 2nd Quarter 2014

Katrina Wood
The Medical Center at Franklin - Emergency Department         

“Katrina is an asset to the Emergency Department as well as other areas with her knowledge and caring attitude! She always is helping staff in various situations and provides support and encouragement to all. Her kindness, positive demeanor, and compassion is exhibited to every patient and staff member.”